About Us

About Us

“Creating the ultimate holiday experience for every customer”

Our business is part of the Hays Independence Group – the largest independent retail travel business in the United Kingdom. We offer both ABTA and ATOL bonded holidays, which we source from literally 100’s of different suppliers ranging from the smaller more specialist travel brands to the large household names.  Our holiday recommendations are carefully selected on the basis of the “best fit for our customers’ requirements”.

Our team of dedicated, travel specialists all share a passion, and are committed to, delivering exceptional customer service. Our team has travelled extensively; many have worked in the industry – a number in the High Street, for many years. Every team member shares one goal, which is close to all our hearts – to provide such an exceptional experience that a customer stays loyal for life and is confident about recommending our business to others….

 karen

Karen

Amanda

Amanda

Our customers can choose to trade with us by dropping into our retail branch in Lancashire, contacting our call centre or by selecting one of our team of travel experts who all work from home.

Not only are we flexible in terms of how you chose to trade with us but we can also offer total flexibility in terms of the travel arrangements we make for you – whether you are looking for the more traditional 7 or 14 night break or a less traditional duration of anything between 1 – 100+ nights just let us know!

Our website www.designertravel.co.uk is designed to provide inspiration, however it’s fair to say that we firmly believe that a conversation and or meeting with one of the team is an important part of finding you your perfect holiday.  Welcome to the Designer Travel way of doing things – “Our customers at the heart of our business”.